Testimonials - Platinum Cycles

Hi, if you would like to leave us a testimonial that we can display on our site to show other customers what sort of service we provide that would be great.

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Friendly and Professional

I bought my first mountain bike from Platinum Cycles and was very impressed with the friendly and professional service. I was initially looking at a new bike but found I could buy a better quality bike for less money from Mark who was on hand to offer the advice I needed.

Ross Mann

Quality, friendly service …

We bought 2 bikes from Platinum Cycles and couldn’t be more thrilled with the quality, friendly service and professionalism. Mark was informative, helpful and we are looking forward to many long bike rides together once the weather improves. Thank you Mark.

Martin Gray

Friendly, professional service …

I recently bought a mountain bike from Platinum Cycles… very impressed with bike and the friendly professional service would highly recommend.

Ray Fitt

Excellent communications

Excellent communications from Mark prior to viewing followed by a pressure free and informative buying experience. Having now given the bike a significant ride I can say I’m delighted with my purchase and the hassle free, knowledgeable service provided.

Richard Cavendish

Surprise bike for my wife…….

I wanted a surprise bicycle for my wife.
Mark was helpful on the phone with unbiased advice and made the whole process effortless.
Very happy to buy from him again.

Alastair Carmichael

Absolute pleasure to deal with

Absolute pleasure to deal with Mark. Bike was even better than in pics, described as mint and he wasn’t wrong. Friendly, knowledgeable and made the whole experience a pleasure. Would recommend to all, very well priced bike with fantastic service. Cheers mark.

Jim maden

Highly recommended…….

Purchased a second-hand Giant mountain bike from Mark. Highly recommended for anyone looking for quality bikes with a good price tag. Mark is very knowledgeable plus the bonus of being a genuinely friendly, pleasant man to deal with. No hard sale, proactively offered us a test ride and answered all our questions. I’m sure there… Read more “Highly recommended…….”

James Wharpshire

No Pressure,Quality speaks for itself

After recently buying a mountain bike from Platinum Cycles I would like to pass on my experience, Mark is very friendly and professional, he applies no pressure to the sale, the quality of the bikes speak for themselves. I highly recommend.

Simon Hills

I purchased a mountain bike

I purchased a mountain bike just over a week ago- the service was welcoming and polite with high quality bikes which i am getting much enjoyment out of riding. I would recommend Platinum Cycles as a company i will definitely be using again and the overall experience was made light and easy!

Daisy Belton

Superb service.

Superb service.
Response times to messages were quick, arranged a time to have a look at the bikes and everything was out ready. Good descriptions of the bikes and allowed to take for a test ride.
Good local friendly service.

Martin Chalkley

Fantastic, Friendly, Professional service

Fantastic, Friendly, Professional service. I have just bought my first bike from Platinum Cycles and the service was great. Mark was very friendly and professional, also provided some really useful information regarding the bike I purchased. I definitely recommend Platinum Cycles to anyone. Thanks

Matt Patterson

Incredibly Professional and Patient !!

Have recently bought my first road bike from Platinum Cycles. Arranged to meet Mark who had everything set up on arrival. It was great to be able to speak with someone who could offer practical advice to a novice rider. Incredibly professional and patient, not just interested in the sale but also seems to genuinely… Read more “Incredibly Professional and Patient !!”

Andrew Mandary

Perfect,would highly recommend

Mark was very kind in arranging a meeting with me which accommodated my busy schedule. It was great to have a cup of tea there when I arrived at the shop. He had all the answers! A deal was soon struck!

John Richards

Bought a Trek Remedy 7

Bought a Trek Remedy 7 from Mark at Platinum Cycles. I was unable to visit as I live up North. Mark couldn’t have been more helpful or reassuring, sending pictures on request and answering all my questions before arranging delivery on the day of my choice.
The bike was perfectly packaged and is a… Read more “Bought a Trek Remedy 7”

Daz Jones

I purchased a Scott Scale

I purchased a Scott Scale 990 from Platinum Cycles. Mark was incredibly helpful and did everything he could to ensure I was 100% happy with my new bike. This is my third mountain bike. My previous two bikes were purchased new but buying a bike from Platinum cycles allowed me to get a much better… Read more “I purchased a Scott Scale”

Paula Salvi

Delighted with the service

Delighted with the service and deal we got on a fabulous Scott MTB, worth over £1000 new and we paid virtually half of that! My 12 year old son is delighted. Bike is in pristine condition; chain, gears, brakes – all spot on. It’s like new. Recommend local trader for sure.

Kieron

Really happy with the bike

Really happy with the bike I purchased for my son. Great bike at a great price and brilliant customer service. Would recommend buying a bike from Platinum cycles

Becky Kennedy

Very pleased with the Service

Very pleased with the Service from Mark at Platinum, I kind of feel I messed him about a couple of months ago while trying to decide what bikes my son and I should be looking for. Eventually convinced the boy he needed to ride off road and after a few trips to local woods he… Read more “Very pleased with the Service”

Stuart Cox

I bought a Scott Scale

I bought a Scott Scale 29er from Platinum Cycles earlier this year. Mark was very friendly, helpful and knowledgeable. The fit is great, the bike handles really well and is in excellent condition. I’ve really enjoyed riding it this summer and I’m looking forward to lots more adventures on it. Thanks again for a great… Read more “I bought a Scott Scale”

Mark Sobieraj

Great service, I would recommend

Great service, I would recommend platinum cycles.

peter kellythorn

Very helpful advice from Mark,

Very helpful advice from Mark, and good service.
A good selection of good condition bikes in store. Good saving on new prices.
Both my boys are very happy with their new bikes. I’m sure I’ll be back when my youngest son needs a bit bigger bike!

Richard Morris

Excellent Service centre

I’ve just had my e-bike serviced by Mark and wanted to leave a thumbs up for anyone looking for a reliable bicycle service/repair centre. I use my bike daily for commuting and Mark was very helpful working on my bike minimising disruption.

Rob

I am really pleased with

I am really pleased with the bike I brought from Platinum Cycles. It was exactly as advertised, well priced and immaculate. I needed some minor alterations made which were accommodated without question. Mark could not have been more helpful and knowledgeable. I would highly recommend Platinum Cycles.

Robin Marriott

Was recommended to use Platinum

Was recommended to use Platinum cycles, and wasn’t disappointed. Mark is very helpful and knows his stuff. As a newbie to off road biking, he advised me on a bike that would suit and he wasn’t wrong, the bike is fantastic, would highly recommend.

LEE CROWHURST

Couldn’t be happier

Couldn’t be happier with the bike, it was exactly as advertised and runs like a dream. Great communication with Mark which made the whole deal easier. I would have no hesitation in strongly recommending Platinum Cycles for your next bike purchase. Thanks again – Nick

Nick Gardner

So pleased with the purchase

So pleased with the purchase of my new bike from Platinum cycles
From the first time I contacted Mark through to the prompt delivery of my bike the service was second to none
I live 147 miles away and unable to travel to the shop due to isolation but that didn’t make a… Read more “So pleased with the purchase”

Paul Parker

Purchased Trek Roscoe

Purchased trek 7 this may 2020 from mark, great speedy delivery , great bike for 6 months , getting back into riding from 14yr break , also keeps in touch, quick with responses to emails and phone calls .

nigel prentis

An excellent and professional service

An excellent and professional service , the Giant Trance is a superb bike , I thank you for the advice and would recommend you not only to support local business but for the service given.
Many Thanks

chris horn

Fantastic service…..

Fantastic service….. i’ve been looking for a mountain bike for the past couple of weeks and couldn’t find anything without a 2-3 month wait time. Mark provided me with a Specialized Rockhopper at an unbelieveable price in great condition. The service and response was so good that i bought a bike for my son as… Read more “Fantastic service…..”

Quing Tsang

TOP GUY!!!!

TOP GUY!!!! Mark was very helpful and very knowledgeable. Very nice bike!!!!

Antonio Huertas

Extremely pleased

I bought a bike from Platinum this weekend and am extremely pleased with the quality and value. It’s hard to tell the bike has been refurbished and it rides like new. In buying a bike from Mark, I was confident that my bike had been serviced to the best standard and that I would not… Read more “Extremely pleased”

Ellie Langdon